Testimonials

Don’t take our word for it, read what our customers have to say.

Kylie McInally - Office Manager - HW Litigation

“The team at Insane always go the extra mile regarding any issues we have or anything that needs to be fixed

Whenever we call Insane we always get someone on the phone, their communication is excellent, and they are always willing to help.
The team at Insane always go the extra mile regarding any issues we have or anything that needs to be fixed, they are great at getting information out to me whenever I request it and I can always go to Insane for advice and help. I really value and appreciate that.
I know Insane Technologies are value for money – I see the value in them and I am happy with the product, service and all aspects involved in dealing with insane Technologies. I think they are great! Insane make the process of dealing with them really easy at all times and there is very little impact to our business when doing a project or an on-site visit”.

Peita O’Sullivan - Practice Manager - Brygon Medical Centre

“Insane solved a lot of my headaches.”

Insane Technologies are great at getting things done with minimal impact to my business.
The customer service and customer support that Insane Technologies give is done really well. Their communication, responsiveness & willingness to help is 10/10.
They are great at resolving issues and they have solved a lot of my headaches.
Since Insane Technologies have started looking after Byrgon Medical Centre everything is going well and I would highly recommend them.

Lee Patrick - Director - Red Xray

“Insane solved a lot of my headaches.”

Insane Technologies are great at getting things done with minimal impact to my business.

The customer service and customer support that Insane Technologies give is done really well. Their communication, responsiveness & willingness to help is 10/10.

They are great at resolving issues and they have solved a lot of my headaches.

Since Insane Technologies have started looking after Byrgon Medical Centre everything is going well and I would highly recommend them.

Alexa Adornato - Bonny Babes Childcare

“Thank-you”

The problem with the printer was fixed almost instantly, we really appreciated the way in which it was handled.

Thank-you

Miles Kirkpatrick - Managing Director - Fire Systems Australia

“Insane Technologies are excellent value for money and I couldn’t be happier”.

Since we started working with Insane Technologies we could not be happier.
Insane Technologies offer great service and that is something that I really like. They are very good at communicating with myself and the staff in my office and whenever we call Victoria always answers within two rings, I like that they are very easy to get a hold of.

The technicians are all very knowledgeable and are always willing to help. No question is too big or too small.

Whenever we have a job everything always runs really smoothly and we are always kept in the loop. It is always a really easy transaction and unlike dealing with past IT companies it isn’t difficult like we thought it would be. There is no impact to our business at all, if anything we impact them because we know their staff and chat to them.

Insane Technologies are excellent value for money and I couldn’t be happier. The service they provide my company far outweighs any costs. The peace of mind I get from having them 24/7 is very important to me and my business.

I would recommend Insane Technologies to anyone.

Jonas Thaler - Executive in Charge of Post Production - Walden Media (Chronicles of Narnia: Voyage of the Dawn Treader)

“The project was a success in every way and we owe a measure of that to the steadfast professionalism of Australian partners like Dave Rudduck.”

David Rudduck helped us achieve data management, transmission and IT goals on the Australia side on the Chronicles of Narnia Voyage of the Dawn Treader production.

Collaboration between Dave and Jim Rota, our Production Technology Supervisor here in the US was an essential element in our 100% file-based digital workflow.

The project was a success in every way and we owe a measure of that to the steadfast professionalism of Australian partners like Dave Rudduck.

Amanda Wright - Practice Manager - Gold Coast GP Super Clinic

“We would highly recommend Insane Technologies and have done so many times in the past”.

Insane Technologies takes a personal interest in our business. David feels like a member of our team and on a whole they are an extension of our business.
We like the constant contact we have with everyone and we are on a first name basis with all of the staff. The staff are really lovely, personable and courteous and the communication at Insane Technologies is great.

This is a really great experience for us, compared to dealing with faceless companies and people like we have done in the past.

The knowledge base at Insane is very good, there is a very broad spectrum of knowledge that you don’t get at some IT companies.

Whenever we have a job or project that needs to be done a timeline is outlined and the work is done within that timeline.

We would highly recommend Insane Technologies and have done so many times in the past.

Jim Aiken - Director - Compass Administration

“Their levels of service and response times are excellent.”

We are a superannuation fund administration company using proprietary software, with internet and intranet links. We have used the services of Insane Technologies in both an advisory and hands on role. We have found Insane Technologies highly competent and ready to assist quickly when required. Their levels of service and response times are excellent.

Brenda Skidmore - Pratice Manager - Dr. Neil Bartels

“Everything met our expectations and the project has definitely met our needs”

Dear David,
I can’t begin to tell you how happy I have been with how the whole project
has been handled, particularly by Joel but also for help from Dean and
Will, their communication was excellent and I could not fault it. You and your team also responded quickly to any queries we had.

There really hasn’t been any impact to our business and we were lucky that we could do everything when the surgery was closed so our business hours were not interrupted. Everything went very smoothly and I was happy with the timeline that you outlined before the project commenced and then the actual time the project took.

Everything met our expectations and the project has definitely met our needs. You handled all of the transfers of various programs and software and dealt with any issues during the change-over of the operating system. Everything was handled smoothly, efficiently and with minimal disruption. Joel was extremely helpful in ironing out a couple of glitches with the scanner and was even able to reinstall our smoke alarm because he is so much taller than anyone here – what service!”

I feel that this project was value for money and I can’t think of anything that you could have improved on – and I even checked with my team to see if they had any comments! We would be very likely to recommend Insane Technologies to other businesses.

Michelle Fitzgerald - Office Manager - Powell Constructions

“I cannot stress enough how important Insane Technologies is to our Company and how cheaper options is not always the best option!”

For the past 6 years that I had been working for Powell Constructions, we always used IT Support that were cheaper to assist in cutting costs for our company. As we are a building company, we were of the belief that any way with which we could save money would assist in keeping the cost of building homes for clients down.

What we didn’t realise was with the cheaper cost, we were getting what we paid for… Unfortunately, we suffered a severe server crash!!! Just what we did not need as all our information was kept on our system. We were left with an IT Support that did not have the technology or superior experience to get our company back up and running. It was an absolute nightmare and an extremely stressful situation with which need not be if you have the right people looking after one of the most vital components for the daily running of your company.

Thankfully, we found Insane Technologies. This team of professionals worked around the clock to regain our system and confidence.

Powell Constructions was extremely hesitant at the beginning in paying that ‘little bit more’ to have an IT Company look after our computers and the running of our systems, however, after keeping in mind just how important it is to have a functional system that is monitored and kept running at all times is worth its weight in gold. No amount of money can be placed on our software, the running of our systems or IT Support received as it is detrimental to our business.

Insane Technologies now monitor, complete a weekly health check and securely back up our computer systems on a daily basis. I am happy to say that I can safely sleep at night knowing that I will never have to go through another server crash or any other technological nightmare as I am implicitly reliant on this team of extreme professionals to ensure this does not happen.

I cannot stress enough how important Insane Technologies is to our Company and how cheaper options is not always the best option”!

Gordon Fogwill - CEO - Crushing and Mining Equipment

“In terms of upgrading software and hardware I find their advice spot on and due consideration is always given to cost versus value.”

Crushing and Mining Equipment has a long standing relationship with Insane Technologies where they have proven to be a very dedicated provider so much so that we have signed up a contract with them taking care of all our support needs on the IT side. Their response is quick and well informed advice and directions are given.

The employees at Insane are always friendly and empathic with the occasional system crises. In terms of upgrading software and hardware I find their advice spot on and due consideration is always given to cost versus value. They gladly have explained to myself and others around CME the intricacies of an issue at hand”.

Karen Mandrakas - Director - Auspac Media

“I appreciate not having to worry about our computers and instead can focus on the running of our business.”

Insane Technologies have been servicing our computers since 2002. During this time their staff have been extremely effective in maintaining our computer equipment.

Over the years they have helped our network grow which has not been a huge out of pocket expense due to their introduction of fixed price monthly IT support plan. Having this system in place means our computers are maintained 24/7 as well as being fixed in a very short time frame, if there is a major problem.

I can’t speak highly enough of the help Insane gives, I appreciate not having to worry about our computers and instead can focus on the running of our business.