Dedicated to
your success

We want you to LOVE IT as much as we do by showing you how wonderful IT can be when it works properly!

We want to raise the standard for IT providers. Poor customer service isn’t acceptable!

We want every experience you have with us to be phenomenal, because that’s what customer service should be.

We don’t want to risk your business on something we aren’t willing to use ourselves, so every solution we recommend is used and tested by us in our business first.

We offer a 365-day guarantee on any major hardware investments. If the solution we recommend doesn’t meet your businesses needs, we’ll upgrade or replace the solution free of charge; or offer you your money back.

We offer a 90-day 100% money back guarantee on all our managed IT service agreements. If you aren’t happy with our service all you need to do is tell us within the first 90-days and we’ll refund you – and help migrate you to another IT provider.

Great IT solutions don’t need to be complex. We use and recommend repeatable solutions that are simple, both from an on-going maintenance and support factor, to your end user experience. Computing wasn’t meant to be difficult, but too many “tech-heads” try and over complicate it.

Too many “sales people” will have you convinced that computer problems are just part of technology. ITS NOT! They and the people they hire to service your business are just INCOMPETENT!

meet the team

Our awesome products are made by these genius folks

  • David Rudduck
    David Rudduck Managing Director

    David Rudduck is the founder of Insane Technologies and plays the role of business manager, chief researcher, consultant and virtual CIO for both Insane and our clients businesses.

    David has consulted and worked for major national and international firms including Village Roadshow (for both Village Roadshow Theme Parks and Village Roadshow Studios), Benesse Corporation in Japan, 20th Century Fox and Walden Media.

    Outside of work, David enjoys yoga, snowboarding and a good glass of red wine.

    David has two cats (Nilla and Shadow) and a Siberian Husky called Yuki..! (David comes from a family of pet lovers!)

  • Joel Hindman
    Joel Hindman Technical Manager

    Joel Hindman specialises in working with a wide range of technologies, including servers, workstations, networking and hardware/software support. Joel’s certifications include Cert IV in IT (Networking) and with years of IT industry experience under his belt, he is the technology expert our customers count on to keep their businesses running smoothly.

    Joel’s education includes tertiary studies with TAFE and ACIT, and his previous experience includes working as an IT Manager for Buildsafe QLD. In his time away from the office, Joel enjoys AFL (Essendon), NRL (Titans), computers & technology, home brewing and gaming.

  • Rhiannon Danilovic
      Rhiannon Danilovic Office Manager

      Rhiannon is an avid traveller, with 25 countries under her belt. Her favourite places include Prague, Brussels, Colmar, Edinburgh and London – where she lived for two years.

      When Rhiannon isn’t travelling, or planning her next adventure she loves nothing more than being at home with her family, and most notably her beloved Golden Retriever – Atlas.

    • Dean Biggins
      Dean Biggins Technical Support

      I met my wife while working in the UK. We moved from Yorkshire back to Australia in 2006 and settled on the Gold Coast where my parents also live. We returned to the UK for an extended holiday in 2009 where we got married in my wife’s home town. Planning a wedding in one country while in another one certainly brought its challenges, but my parents in law were spectacular in helping from their end scoping out venues, photographers, florists and everything else that goes with weddings.

      A few years ago we bought our first home in Helensvale and until recently spent as much time and effort on home renovations and DIY as we could. Our daughter Charley is however, the greatest thing I’ve ever done (and will likely ever do) with my life, and nothing can replace the feeling of walking through the door after a long day and getting a smile and a hug.

    • Callan Orgill
        Callan Orgill Technical Support

        A budding musician, Callan worked his way through the ranks of the hospitality profession whilst composing music in various bands for many years. However, his passion for IT eventually saw him undertake the study of Information Systems at the University of Southern Queensland and eventually make a comfortable transition from Restaurant Management into the IT industry.

        The move to Insane Technologies was a natural fit, allowing him to combine his passions for Customer Service and Information Technology. In his spare time Callan still enjoys writing music, spending time with family and friends, and getting out in the surf for a wave.

      • Peter Gomes
          Peter Gomes Technical Support

          Peter has come to us from Brazil where he worked in IT for 13 years. His last job in Brazil was on a University campus and there were around 2000 computers including the educational and administrative areas.

          When Peter was 8 years old he started his IT life by disassembling a CRT monitor that his Uncle had! These days he doesn’t disassemble anything unless he has the intention of putting it back together again!

          Peter’s passions are: learning, helping, happiness (including making other people happy) and being in nature.

        • Yuki
          Yuki Senior Office Mascot

          Yuki entered our lives (and our hearts :)) late in 2014, as a new furry addition to David’s household. She’s a purebred Siberian Husky and she brings a lot of love and joy to the office.

          She can be a bit of a distraction to the team (and some clients) from time to time, but we all feel it’s a worthwhile trade-off to have her in the office!

          When Yuki’s not in the office, she likes to visit our clients, chase David’s cats, eat lots of treats and lie in the sunshine.

        • Atlas
            Atlas Junior Office Mascot

            A very good boy!

          our clients

          We are proud to work with these valuable clients